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1·The FDA GMP requirements are slightly more extensive because they include extensive coverage of labeling, and complaint handling.

而FDA的GMP则相比更加广泛些，应为它还概括标志及投诉处理。

2·Multiple studies already show companies with high quality customer service and effective complaint handling processes can charge a premium as well as increase loyalty.

大量的研究已经表明提供高品质客户服务和有效投诉处理的公司，可以收取额外费用并且能够提高顾客忠诚度。

3·Lead the customer complaint handling process on behalf of Raypower, support Sales and Service departments for all quality related issues, ensure high level of customer satisfactions.

领导代表威士·玻尔处理所有与质量相关的问题和客户投诉处理流程，支持销售和服务部门，确保高水平的客户满意度。

4·Results Handling nursing complaint properly, and catching the common and valuable information, then taking corresponding measures to improve nursing administration.

结果妥善处理护理投诉，从中捕捉共性、有价值的信息，有针对性地制定改进措施。

5·The related personnel shall supervise, check and assess the handling process of customer inquiry and complaint, make the telephone follow up for customers and report in the company regularly.

公司相关人员要对客户咨询、投诉的处理过程进行监督、检查、考核，并做好客户电话回访工作，定期在公司内进行通报。

6·In the process of handling customer complaint and inquiry, in case of refusal and buck-passing, the responsible department and persons shall be punished according to the assessment provisions.

在处理客户投诉、咨询过程中，如发生拒绝、推诿现象，对责任部门和责任人必须按考核规定进行处罚。

7·Shall publicize the procedures for the handling of affairs and time limit, and shall ensure the smoothness of complaint telephones and consulting hotlines.

公开办事程序和办事时限，保证投诉电话和咨询热线畅通。

8·Article 21 if the complaint reporting handling office discovers that a complainant is mentally ill, it shall advise his residential area, unit or guardian to take him back.

第二十一条信访工作机构发现来访人员中有精神病人的，应当通知精神病人所在地区、单位或者监护人将其接回。

9·This thesis is about the relationship between justice of complaint-handling and customer behavioral intentions.

本文的研究主题是高档商务饭店顾客抱怨处理公平性与顾客行为意向的关系。