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1·As a result, it is easy to hurt, and to be hurt, when language use is unfeelingly attacked.

因此，当无情地使用语言时，很容易伤害别人，也很容易受到伤害。

2·Then change; but don't talk unfeelingly about the necessity of changing.

那就改变；但不要没有感觉地讨论改变的必要。