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1·On duty as a customer-service representative for a car-rental company, I took a call from a driver who needed a tow.

作为一位汽车租赁公司客服人员，一次上班接到一位需要拖车的司机打来的电话。

2·These comments from a customer service representative show how an inclusive attitude can improve sales.

这些来自客服代表的评论表明了持有包容的态度是怎样提高销量的。

3·For example, there is an access control policy that allows all users that fulfill the customer Service Representative role to perform customer management operations.

例如，存在这样一个访问控制策略，其允许担当客户服务代表角色的所有用户执行客户管理操作。

4·This use case represents a Human Activity performed by a customer service representative who resolves issues of stock availability.

此用例代表由客户服务代表执行的人员活动，该代表将解决库存问题。

5·For example, a customer service representative would need a much more restrictive access level than a database administrator.

例如，与数据库管理员相比，客户服务代表需要更受限制的访问级别。

6·Perhaps we should change the term customer service representative to people service representative just to remind everyone that customers are people too.

或许咱们应该把这个“客户服务代表”改成“服务人的代表”来提醒每个人——客户们首先都是人。

7·Where as a lower level customer service representative may not be able to see high priority customers.

一个较低级的客户服务代表可能不能看到高优先级的客户。

8·It lets the caller know what is going on with the communication lines in use, while the chat conversation with a customer service or technical support representative was in progress.

当客户与客户服务或技术支持代表进行对话时，这种解决方案允许呼叫者了解正在使用的通信线路出现了什么问题。

9·The attacker then calls a customer service representative at the site, posing as the shopper and providing personal information.

攻击者接下来在网站上调用客户服务，作为购物者登录并且提供个人信息。

10·For example, Jane being a level 2 customer service representative, is allowed to see high priority customers as well as lower priority customers.

例如，Jane是一个2级客户服务代表，她被允许查看高优先级的客户和较低优先级的客户。