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1·Business coaching Peer consulting, mentoring, advisory boards, brokerage services — you people need help, and franchises are offering up their best advice.

商业辅导、咨询、辅导、咨询委员会和中介服务——人们需要帮助，特许经营可以提供最好的建议。

2·Learn how to enhance the Contact Center culture and cultivate agent cooperation through Positive Reinforcement Peer Team Coaching.

学习如何加强呼叫中心文化，以及通过积极的加强型小组指导培养话务代表的合作。